The Foundations Certificate enables people to understand the terminology used within ITIL. It focuses upon foundation knowledge with regard to the ITIL Service Support and Service Delivery sets as well as covering generic ITIL philosophy and its background. It is a prerequisite for the Practitioner’s and Manager’s Certificates in IT Service Management.
Upon course completion, the student will be able to:
20 hours – 2 weeks
Timing – 2 hours per day and 5 days a week – Morning, afternoon or evening
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AI Moroor Road,
Next To The Main Bus Station,
Abu Dhabi, United Arab Emirates.
Al Meryal, Next to Al Towaya park
68297. Al Ain, United Arab Emirates.
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