• Abu Dhabi : 02408000
  • Al Ain : 037555005
  • Al Bahia : 022015000
Khawarizmi Training Solutions
al khawarizmi International college - since 1985
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  • Abu Dhabi : 02408000
  • Al Ain : 037555005
  • Al Bahia : 022015000

IATA Ground Operations Management

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The IATA Ground Operations Management course covers the many aspects of ground operations for which IATA has developed recommended industry standards and procedures, as detailed in the IATA Airport Handling Manual (AHM). Therefore, the AHM* has been included in the study kit as it is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties.

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Download IATA E-Brochure

The IATA Ground Operations Management course covers the many aspects of ground operations for which IATA has developed recommended industry standards and procedures, as detailed in the IATA Airport Handling Manual (AHM). Therefore, the AHM* has been included in the study kit as it is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties.

An IATA Certificate is awarded to participants successfully passing the final exam.

• Importance of Operational and Occupational Health and Safety training
• Managing risk and the components of Emergency Response Plans (ERPs)
• Use of SGHA contracts and Service Level Agreements
• Operational standards in the IATA Airport Handling Manual (AHM)
• Latest trends in passenger/baggage handling and catering

Free Modules

• Soft Skills
• Computer Basics – mainly MS Office
• Mock tests for ensuring additional preparation and ability to clear IATA exam in first attempt

Additional Facilities

• Job assistance after completion of the course
• Repetition of course / modules should the IATA exam not be cleared in first attempt
• Waiver of IATA exam fees for second attempt, if at all needed
• Certification of attendance issued by Al-Khawarizmi College, approved by Ministry irrespective of clearance of IATA exam, as we believe the journey of learning is as important as the clearance of the Exam. Job assistance would be offered at the end of attending the course as well

Upon completing this course you will have the skills to:

  • Control and supervise an airline station in a self-handled or outsourced environment
  • Use Ground Handling and Service Level Agreements (SLAs) to suit your Stations handling needs, reduce costs and provide quality service
  • Prevent fraud by being knowledgeable about the current methods that fraudsters use to dilute airline revenues
  • Implement a Safety and Security Station Management System according to industry standards and recommended practices
  • Motivate staff and effectively monitor their performance
  • Use and work with the latest edition of the IATA Airport Handling Manual (AHM) which is included in the course price.

Kindly fill the form below to request for details about this course, and we will get back to you shortly.

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Weekdays: 2 hours per day and 5 days a week – 1 – 2 hours per day practice / assignments in addition to class.
Weekends: 3 hours per day x 2 days a week – – 1 – 2 hours per day practice / assignments in addition to class. Batches are extended to students as per their convenience – available on weekends, morning, and late evenings and during the Day time too.

  • 60 hours
  • Weekdays: 6 weeks
  • Weekends: 9 weeks
  • The importance of Operational and Occupational Health and Safety training
  • Managing risk and the components of Emergency Response Plans (ERPs)
  • The use of SGHA contracts and Service Level Agreements
  • Operational standards in the IATA Airport Handling Manual (AHM)
  • The latest trends in passenger/baggage handling and catering
  • Recently appointed airport staff
  • Health and Safety professionals •
  • Candidates that have completed IATA’s Airport Operations
  • Civil Engineers and Technical operators
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Abu Dhabi

AI Moroor Road,
Next To The Main Bus Station,
Abu Dhabi, United Arab Emirates.

Al Meryal, Next to Al Towaya park
68297. Al Ain, United Arab Emirates.

Near Deerfields Mall, Al Bahia

Email : info@khawarizmi.com; info.alain@khawarizmi.com
Telephone : +971-2-4080000, +971-3-7555005, +9712015000
Fax :+965 22427823