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Certified Management Accountant (CMA)- Part 1

Prepare for your CMA exams with Khawarizmi Training Solutions where all sections of the CMA exam are covered with rigorous practice and discussion sessions.

This qualification develops and improves your financial and accounting management skills and demonstrates mastery of financial planning, analysis, control, and decision support, as well as professional ethics.

 

Structure:

Part 1

Financial Planning, Performance and Control

  • Planning, budgeting and forecasting
  • Performance measurement
  • Cost management
  • Internal controls
  • Professional ethics

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    Certified Management Accountant (CMA)- Part 1

    This is a comprehensive IATA Certification in Airline Customer Service training covering all the essential aspects of effective customer service management.

    You will learn about effective customer contact and communication, understand the different social styles and cultural differences of airline customers and gain an understanding of the new trends in this field.

    Duration : 60 hours

    Key Topics:

    • Improved Standard of Customer Service
    • Customer Contact Techniques
    • Verbal & Non-verbal Communication Skills
    • Managing stress
    • Cross-cultural Awareness

    Features:

    • Job assistance upon successful completion of the course
    • Waiver of IATA exam fees for the second attempt, if at all needed
    • Repetition of course/modules should the IATA exam not be cleared in the first attempt
    • Certification of attendance issued by Al-Khawarizmi College