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Certified Human Resources Professional in Abu Dhabi

Customer Service

This program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business.

Objectives:

  • Identify different customer segments and their needs.
  • Understand the importance of developing positive customer experience.
  • Determine the need to meet different customer expectations.
  • Outline the role of effective communication with the customers.
  • Understand the importance of planning and organizing your daily routine.

Duration : 20 Hours