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Certificate 4 in Business Administration

Diploma in Business Administration [NQA]

The Diploma in Business Administration is a more intensive program under the National Qualifications that equips learner with deeper knowledge on the techniques of being successful as a business administrator in any business organization. It is accredited by ACTVET.

  • Course Level: Level 5
  • Course Code: PQFC00050112

Qualification Objectives

The aim of the Diploma in Business Administration is to give a depth of knowledge, skill and application to learner who are practitioners in the workplace.

The qualification has three core units on health and safety, communication and social responsibility and citizenship, and six specialist units. The specialist units look at ensuring team effectiveness, managing meetings, managing documents, planning and reviewing meetings, managing personal work priorities and representing the organisation.

Qualification Level

The qualification of this program has been classified as a Level 5 Qualification; Indicating that a broad range of specialized and relevant associated knowledge, including some theoretical and abstract concepts with limited depth.

Entry Requirment

  • IELTS level 4.5 is preferred.
  • Level of knowledge, skill and performance of human resources on entry is minimum requirement.
  • Functional IT skills would be an advantage.
  • Minimum level entry qualification is Certificate 4.
  • Credit transfer is available as published.

Duration & Timing

This Qualification can be completed as a part-time or full-time depending on the number of registered units, where these units are offered as morning and/or evening classes during weekdays and weekends.

1 Year duration.

Units Qualification

No.TitleUnit CodeCredit Value
Application Core unit standards (All mandatory)
1Apply Business Ethics in the WorkplaceBNS05009NU171
2Apply Business Communication in the WorkplaceLOG05002NU171
3Use Budgets and Forecasts in Business EnvironmentFIN05003NU171
4Supervise for an Effective TeamBNS05011NU171
5Conduct and Facilitate MeetingsADM05002NU171
6Prepare BudgetsFIN05004NU171
7Implement the Information SystemADM05003NU171
8Use Problem Solving and Decision Making TechniquesBNS05012NU171
9Develop Business-to-Business RelationshipsRET05011NU171
10Use Research MethodsADM05004NU171
Total Credit Value of Application unit standards10
Core unit standards (All mandatory)
1Promote Effective Workplace ProcessesBNS05013NU174
2Ensure Team EffectivenessADM05005NU174
3Supervise MeetingsADM05006NU174
 4Supervise Business Document Design and DevelopmentBNS05014NU17 4
5Implement and Monitor Information SystemsADM05007NU174
6Manage Personal Work priorities and Professional DevelopmentADM05001NU174
7Represent own OrganisationADM05008NU174
8Use Business Ethics in the WorkplaceBNS05001NU173
9Use Effective Business CommunicationsLOG05001NU174


Evaluate Corporate Social Responsibility and Sustainability initiatives BNS05005NU17 


11Develop Budgets and ForecastsFIN05001NU175
Total Credit Value of Core unit standards44
Unit standards – options
Level 5 – Optional Level 5 Units
1Use Decision Making Tools in the WorkplaceBNS05008NU174
2Organise EventsADM05009NU175
3Develop Knowledge of the Business EnvironmentBNS05003NU174
4Lead and Develop an Effective TeamBNS05002NU174
5Prepare to manage a Project in the WorkplaceBNS05004NU173
6Supervise Workplace SustainabilityHLT05001NU174
Total Credit Value of Unit standards – L5 Options24
Level 4 – Select maximum of 20 credits
1Contribute to the Implementation of Emergency Procedures 




2Facilitate Effective Workplace CommunicationADM04003NU173
3Develop Community Participation through Social Responsibility 




4Work within an Organisational StructureADM04007NU173
5Coordinate Business ResourcesADM04010NU173
6Use ICT Applications for BusinessENG04001NU176
7Promote Innovation and Change in an OrganizationBNS04003NU174
8Organise MeetingsADM04012NU174
Total Credit Value of Unit standards – L4 Options12 out of



Total Credit Value of Unit Standards for this Qualification90